The Code of Ethics of ITACOIL Srl outlines the fundamental principles that guide our way of working. It applies to all employees, collaborators, and business partners, in the understanding that every individual behavior contributes to the company’s reputation and solidity.

The objective is to clearly define the expectations for correct, responsible, and consistent behaviors in line with the organization’s values. Every person working with ITACOIL is required to act with integrity and a sense of responsibility.

• Integrity: We act with correctness and consistency, respecting laws, regulations, and commitments made. Our decisions are always guided by ethical principles, even when not expressly regulated.
• Respect: We promote an environment where every person feels heard, valued, and treated with dignity. We reject any form of discrimination or offensive behavior.
• Collaboration: We believe in teamwork and the sharing of skills. We operate in a climate of trust and mutual support, contributing together to the achievement of common goals.
• Transparency: Clear and honest communication is the foundation of our relationships, both internal and external. We share relevant information promptly and understandably.
• Safety: The protection of health and safety in the workplace is a fundamental duty for us. We adopt preventive measures and promote responsible behaviors to protect people and the environments in which we operate.
• Efficiency: We are oriented towards practicality and operational simplicity. We optimize time, resources, and energy to generate value for customers and the company.
• Quality: We aim for excellence in our products and services, taking care of every phase of work with attention, competence, and a spirit of continuous improvement.
• Environmental Sustainability: We are committed to reducing our environmental impact through the conscious use of resources, the prevention of waste, and the choice of technical solutions oriented towards sustainability.

• Work Environment: The company is committed to ensuring safe, orderly, and respectful working conditions for people. The prevention of accidents and the protection of health are shared priorities.
• Professional Conduct: At every level, loyal, responsible, and collaboration-oriented behavior is required. It is important to maintain a constructive attitude, contribute actively, and respect the roles and skills of others.
• Training: All new hires and collaborators receive initial training on the Code of Ethics. If necessary, specific training sessions may be organized.
• Equal Opportunities, Dignity, and Meritocracy: We guarantee equal opportunities and value merit and commitment, recognizing the contribution of each individual. Discriminatory or dignity-offending behaviors are not tolerated.
• Confidentiality and Data Protection: The personal data of employees, collaborators, and external parties is processed in compliance with current privacy regulations.

• Correctness and Reliability: Commercial relationships are based on mutual trust, clarity of contracts, and the punctual fulfillment of commitments. Our word has great value for us.
• Confidentiality: All data and information received from customers and suppliers, including personal, commercial, and technical data, are treated with confidentiality and in compliance with current privacy regulations.
• Combating Unfair Practices: Any form of corruption, abuse of position, or behavior not in compliance with the law is unacceptable. We only collaborate with entities that share minimum standards of legality and correctness.

ITACOIL promotes transparent internal communication based on listening and participation. Constructive suggestions are encouraged, as is the reporting of any critical issues or non-compliant behaviors.

Every collaborator has the responsibility to contribute to a positive climate oriented towards collective growth.

Any behaviors contrary to the Code of Ethics can be reported confidentially to the designated contact persons. Reports will be handled with confidentiality and without prejudice to those who make them in good faith, according to the Whistleblowing procedure adopted by ITACOIL.